Terms and Conditions of Service - Volunteering Solutions
Your access and use of www.volunteeringsolutions.com are subject to the following terms and conditions and is an agreement between you (the individual) and Volunteering Travel Solutions Pvt. Ltd. “Volunteering Solutions” “VolSol” , “us” , “we” , “our” refer to Volunteering Travel Solutions Pvt. Ltd.
When you submit an online application for a Volunteering Travel Solutions Pvt. Ltd. service, you are agreeing to the Terms and Conditions listed below.
By applying to volunteer with VolSol, you would agree to the following terms:
Volunteering Solutions does not arrange flights or make any travel arrangements to your program location. It is the your own responsibility to arrange your own air fares and travel to the program location. Volunteering Solutions provides advise and pre departure information to you, it is your responsibility to obtain all necessary travel documents, such as visa, work permits etc.
You are responsible for ensuring your travel documents are complete and upto date for your travel. Volunteering Solutions cannot accept the responsibility if entry is denied to a country due to incorrect visa or travel documents.
Travel insurance is compulsory for all participants of Volunteering Solutions. All participants need to buy full comprehensive medical insurance for their time of stay in our project. It is your sole responsibility to purchase your own travel insurance.
Please ask us for details at [email protected] for more details on how to buy Insurance from Volunteering Solutions. The Insurance is provided by a third party vendor and Volunteering Travel Solutions Pvt. Ltd. does not take any responsibility towards claims or disputes with the Insurance provider with the client. You can also buy insurance from your any other agent or company.
Volunteering Solutions provides highly affordable programs and our application fee is amongst the lowest, as a result we do not provide a complete refund policy. Please read the details of application and program fee payments below.
Application fee is refundable up to only 90 days before the program start date. Refund requests must be received ninety (90) days prior the program start date through written confirmation via email, fax or post. Upon receipt of the request the volunteer will be notified immediately via email. If the volunteer does not receive confirmation they should assume that the request has not been received.
The application fee amount of USD$250 would be refunded less the administration charges of USD$50 which would cover bank charges and currency conversion charges. If you change your program start date, then the date considered for refund purpose would be the earliest date indicated by you in your online application.
No refund would be provided if you apply for a program within ninety (90) days of program start date.
Under the rare instance where Volunteering Solutions. is not able to accept you in the program, we would be refunding you the application fee less $50 administration charges.
You will find the complete program costs on each program page on the website. Volunteering Solutions reserves the right to change the program fee anytime without any prior information. All program fee are due 60 days from your program start date, if you fail to make your program fee payment before this time Volunteering Solutions has the right to cancel your program.
Cancelation of program by you
Volunteering Solutions needs to get cancelation requests at least 30 days before your program start date. Volunteering Solutions incurs a lot of charges in order to provide suitable program to the client.
Our cancellation policy for all programs is: